FAQ's - Wall-Mounted Towel Warmer

24 Inch Wall-Mounted Towel Warmer Owner's Manual

37 inch Wall-Mounted Towel Warmer Owner's Manual

Installation Checklist - Wall-Mounted Towel Warmer

1. Can I install my Thermique Heated Glass Towel Warmer in existing construction?: Yes, you can! The wall-mounted Thermique Towel Warmer must be hard-wired to your home’s electrical system. A licensed electrician must get inside the walls to do the appropriate wiring.
2. How easy is the installation of the Thermique Heated Glass Towel Warmer?: In order to comply with all local and national wiring codes, the wall-mounted Thermique Towel Warmer must be installed by a licensed electrician. A set of easy-to-follow Installation Instructions come with every unit.
3. What type of finishes do you offer for the Heated Glass Towel Warmer?: Polished Chrome, Polished Brass, Polished Nickel, Brushed Nickel, and Oil-Rubbed Bronze.
4. How much does a Thermique Heated Glass Towel Warmer cost?: The Thermique Heated Glass Towel Warmer comes in a range of prices based on the size and finish that you choose. Please contact your local dealer or call Thermique Customer Service at 1-866-469-2522 to receive updated pricing information.
5. How does the Thermique Heated Glass Towel Warmer work?: The Thermique Heated Glass Towel Warmer consists of two pieces of laminated glass with a transparent conductive film between them and copper buss bars running along the outside edges. Heat is produced when electric current flows up the copper buss bars and across the conductive coating.
6. How long does the Thermique Heated Glass Towel Warmer take to reach the desired temperature?: Depending on the size of the Thermique Towel Warmer and the number of towels on the warmer, the glass will reach its maximum temperature in approximately 30 minutes. A programmable timer is available to automatically start warming the towels at a set time. You can order a towel warmer with a programmable timer at our online store To order a timer alone, please contact Raven Cobb by email or phone at (312) 326-2522 ext. 138..
7. What is the maximum temperature of the Thermique Heated Glass Towel Warmer?: 170°F (76.6°C)
8. What are the actual dimensions of the Thermique Heated Glass Towel Warmer?: Thermique currently offers a 37” model that is 37” wide, 28” high and 4.25” deep. The 24” model is 28”high and 4.25” deep.
9. Is it safe to splash water onto the Thermique Heated-Glass Towel Warmer?: It is not recommended that you immerse the towel warmer in water, but some contact with water is fine.
10. Does the Thermique Heated Glass Towel Warmer plug into a regular wall outlet?: The wall-mounted Thermique Heated Glass Towel Warmer does not plug into a regular wall outlet. Instead, the unit and controller are hard-wired to your home’s electrical system. The freestanding unit does plug directly into a GFCI outlet.
11. Will my Thermique Heated Glass Towel Warmer also heat the room?: The Thermique Heated Glass Towel Warmer was designed so that its primary function is to heat towels. Depending on the size of the room and the length of time the towel warmer is running, there can be some effect on the ambient room temperature.
12. Will my Thermique Heated Glass Towel Warmer leak?: No! Unlike water or oil-filled towel warmers, there is no fluid in our towel warmer that can leak.
13. What happens if the glass breaks?: The Thermique Towel Warmer is made of tempered glass, which is specifically designed not to shatter if broken (similar to a car windshield). The towel warmer is also equipped with a safety feature that detects broken glass and immediately shuts the unit off.
14. What happens if I forget to turn off my Thermique Heated Glass Towel Warmer?: The control unit is designed to automatically shut off after two hours. This safety feature also helps to conserve energy.
15. How much energy does the Thermique Heated Glass Towel Warmer use per day?: Based on the national average of energy prices and depending on the size of your towel warmer, the Thermique Heated Glass Towel Warmer costs between 9 to 13 cents per day to use.
16. How do I clean my Thermique Heated Glass Towel Warmer?: When the unit is cool, clean with glass cleaner and a soft cloth. Do not use harsh detergents or scrubbing pads on the unit.