FAQ's - Wall-Mounted Towel Warmer

1. Can I install my Thermique Heated-Glass Towel Warmer in existing construction?: Yes, but the installation process is harder because the electrician must get inside the walls to do the appropriate wiring.
2. How easy is the installation of the Thermique Heated-Glass Towel Warmer?: A certified electrician should do the installation to comply with local and national wiring codes.
3. What type of finishes do you offer for the Heated-Glass Towel Warmer?: Polished Chrome, Polished Brass, Polished Nickel, Brushed Nickel, and Oil-Rubbed Bronze.
4. Where can I see a sample of the Thermique Heated-Glass Towel Warmer?: Your local Thermique Towel Warmer dealer is the best place to see a working sample. Search the Dealer Locator on this website or you can call 312-326-9193 to find a dealer near you.
5. How much does a Thermique Heated-Glass Towel Warmer cost?: The Thermique Heated-Glass Towel Warmer comes in a range of prices based on the size and finish that you choose. Contact your local dealer or call customer service to receive an updated price list.
6. How does the Thermique Heated-Glass Towel Warmer work?: The Thermique Heated-Glass Towel Warmer consists of two pieces of laminated glass with a thin conductive film between them and copper buss bars running along the outside edges. Heat is produced when electric current flows up the copper buss bars and across the conductive coating.
7. How long does the Thermique Heated-Glass Towel Warmer take to reach the desired temperature?: Depending on the size of the Thermique Heated-Glass Towel Warmer and the number of towels on the warmer, the glass will heat up within approximately 30 minutes of its start time. We will have a pre-programmed timer option in the future that will automatically start warming the towels before you even enter the bathroom.
8. What is the maximum temperature of the Thermique Heated-Glass Towel Warmer?: 170°F (76.6°C)
9. How big is the Thermique Heated-Glass Towel Warmer?: Thermique currently offers a 37” model that is 37” wide, 28” high and 4.25” deep. The 24” model should be available in late 2007.
10. Is it safe to splash water onto the Thermique Heated-Glass Towel Warmer?: It is not recommended that you immerse the towel warmer in water, but some contact with water is fine.
11. Does the Thermique Heated-Glass Towel Warmer plug into a regular wall outlet?: The Thermique Heated-Glass Towel Warmer does not plug into a regular wall outlet like a common appliance. Instead the unit and controller are hard-wired to the wall and connected via wiring connections inside the wall.
12. Will my Thermique Heated-Glass Towel Warmer also heat the room?: The Thermique Heated-Glass Towel Warmer was designed so that its primary function was to heat towels. Depending on the size of the room and the length of time the towel warmer is running, there can be some effect on the room temperature.
13. Will my Thermique Heated-Glass Towel Warmer leak?: Unlike water or oil-filled towel warmers, there is no fluid in our towel warmer that can leak.
14. What happens if the glass breaks?: The Thermique Heated-Glass Towel Warmer is made out of tempered glass which is specifically designed not to shatter if broken (similar to a car windshield). The towel warmer is equipped with a safety feature that detects broken glass and immediately shuts the unit off.
15. What happens if I forget to turn off my Thermique Heated-Glass Towel Warmer?: The Thermique Heated-Glass Towel Warmer controller is designed to automatically shut off 2 hours after being turned on. This safety feature also helps to conserve energy.
16. How much energy does the Thermique Heated-Glass Towel Warmer use per day?: Based on the national average of energy prices and depending on the size of your towel warmer, the Thermique Heated-Glass Towel Warmer costs between 9 to 13 cents per day to use.
17. How do I clean my Thermique Heated-Glass Towel Warmer?: When the unit is cool, clean with glass cleaner and a soft cloth. Do not use harsh detergents or scrubbing pads on the unit.